Privacy Policy

1. Overview

Universal Trades Corporation (“UTC,” “we,” or “our”) is a specialty trade contractor headquartered at 150 N 18th Ave, Phoenix, Arizona 85007. This Privacy Policy explains how we collect and use information through our website and business operations. Contact: info@universaltradesco.com

2. Data We Collect

• Business contact information submitted via website (name, company, email, phone, project details)
• Technical data collected automatically (IP address, browser type, pages visited, session duration)
• Project information shared during the bidding and contracting process
• Customer account and billing information under executed contracts
• Communication records including email and project correspondence

3. How We Use Your Data

• Responding to quote requests, RFQs, and project enquiries
• Preparing bids, proposals, and contract documentation
• Executing and managing construction contracts and project delivery
• Billing, payments, and financial record-keeping
• Communicating regarding active projects, schedules, and RFIs

4. Sharing

We do not sell customer data. Project information is shared with our field supervisors, project managers, and subcontractors only as necessary to perform contracted work. We comply with valid legal process including subpoenas and government requests, and notify customers where permitted by law.

5. Security

Project and customer data is protected through access controls, encrypted cloud storage (Microsoft 365 and project management platforms), and physical security at our Phoenix facility. Sensitive project documents (drawings, specifications) are managed under password-controlled project portals.

6. Cookies

Our website uses essential cookies and Google Analytics for aggregate traffic analysis. No advertising tracking or cross-site cookies are deployed. You may disable cookies in your browser settings without affecting any services.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting info@universaltradesco.com. Arizona and California (CCPA) residents have specific data rights that we honor. We respond to data requests within 30 calendar days.

8. Retention

Website contact inquiries: 3 years. Executed contracts and project records: 7 years minimum (Arizona contractor licensing requirements). Financial records: 7 years per IRS requirements. Bid and proposal records: 3 years.

9. Children

Our website and services are directed at business customers. We do not knowingly collect personal information from individuals under 18.

10. Changes

Material changes will be posted to this page with an updated date. Active contract customers will be notified by email for changes that materially affect their data rights.

11. Contact